Shipping Overview
We are committed to delivering your carefully curated fashion selections with precision and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your stylish footwear, accessories, and apparel are meticulously prepared for shipment. Our logistics partners specialize in handling delicate items, from statement jewelry to seasonal wardrobe essentials, guaranteeing they arrive in pristine condition.
Shipping Timeframe
Processing typically requires 1-2 business days, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. During peak seasons, slight delays may occur due to increased volume.
Shipping Costs
We offer tiered shipping options designed for flexibility:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60+
Expedited shipping options may be available during checkout for time-sensitive deliveries.
Shipping Regions
Currently serving customers across North America, the European Union, and select Asian countries. Some remote locations and restricted territories may require additional verification. During checkout, our system automatically validates deliverability to your address. For specific country inquiries, please contact our support team prior to ordering.
Order Tracking
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier information with live updates
- Estimated delivery window
- Customized tracking portal link
For consolidated orders with multiple items, some tracking details may update sequentially.
Delayed or Lost Shipments
While we meticulously monitor all shipments, occasional delays may occur due to unforeseen circumstances. If your package hasn't arrived within 5 business days of the estimated delivery date, please:
1. Check tracking for carrier updates
2. Contact your local post office
3. Email
[email protected] with your order number
Our support team will initiate a trace investigation within 48 hours and keep you informed throughout the resolution process.
Customs & Import Duties
International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by the destination country. These fees are determined by local authorities and vary based on:
- Declared value of goods
- Product classification
- Current trade agreements
We recommend consulting your national customs office for accurate estimates. All shipments include proper commercial invoices to facilitate smooth clearance.