Terms of Service

1. Introduction & Acceptance of Terms

Welcome to www.clothoracle.shop ("the Site"), an e-commerce platform specializing in premium fashion accessories, footwear, and apparel for women. Our curated collection includes footwear (ankle boots, booties, sandals, sneakers, loafers), gemstone jewelry (necklaces, earrings, bracelets, rings), belts, and clothing (tees, sweaters, dresses, coats, and jackets). By accessing or purchasing from the Site, you agree to comply with these Terms of Service ("Terms"). If you disagree with any part, please discontinue use immediately.

2. Account Responsibilities

To access certain features, you may need to create an account. You agree to:

• Provide accurate and current registration information
• Maintain confidentiality of your login credentials
• Notify us immediately of unauthorized account activity

We reserve the right to suspend accounts violating these Terms or engaging in fraudulent activities.

3. Product Information & Order Terms

We strive for accurate product descriptions and imagery, but minor variations in color, texture, or design may occur due to screen settings or handmade nature of jewelry items. Footwear and apparel dimensions are approximate.

Special Considerations:

• Gemstone Jewelry: Natural variations in stones are inherent and not defects. Avoid exposure to chemicals, water, or extreme temperatures.
• Footwear: Break-in periods may be required for leather products. Proper care extends product lifespan.
• Apparel: Follow care instructions to maintain fabric integrity. Colors may fade with improper washing.

All orders are subject to inventory availability. We may cancel orders for pricing errors or stock discrepancies.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are processed through PCI-compliant gateways.

Shipping: Delivery times vary by destination. Customs duties are the buyer's responsibility.

Returns: Unworn/unused items in original packaging may be returned within 30 days of delivery for store credit or exchange. Final sale items are non-returnable. Customers bear return shipping costs unless the error is ours.

5. Intellectual Property Rights

All Site content (logos, text, graphics, product designs) is our exclusive property or licensed to us. Unauthorized use, reproduction, or distribution of any materials is prohibited. Gemstone jewelry designs are protected under copyright law.

6. Disclaimers & Limitations of Liability

Product Use:

• Jewelry: Not responsible for allergic reactions to metals or stones. Remove jewelry during physical activities.
• Footwear: Not liable for injuries from improper use (e.g., wearing heels on unsuitable surfaces).
• Apparel: Follow care labels to prevent damage. We are not responsible for shrinkage or color bleeding from improper laundering.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM PRODUCT USE.

7. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered. Any disputes shall first attempt resolution through good-faith negotiations. If unresolved, disputes may proceed to binding arbitration, with each party bearing its own costs.

8. Contact & Effective Date

For questions regarding these Terms, contact us at: [email protected]. These Terms are effective upon your first use of the Site.